Marketplace terms of use

The purpose of the marketplace  ("the web-site") is to provide a facility for citizens to connect directly with providers of services that may be useful for people looking for care and community support.

The website is run by Swindon Borough Council but it does not endorse or recommend any of the services or providers included. 
  
Swindon Borough Council does not accept any liability or responsibility for the accuracy of the information or the suitability of any of the services described on the web-site for a particular purpose. 
 
Swindon Borough Council reserves the right to refuse access to the web-site, terminate accounts, remove or edit content. You are responsible for maintaining the confidentiality of your account and password. The details you provide should be current and correct.

You may wish to inform us if you believe the content of any provider listing is defamatory via the “Feedback” button at the top of the web-site.

Providers should be prepared to answer any questions regarding their service and consider any reasonable request to view documentation.

You must satisfy yourself of a provider’s suitability before making use of the services offered, and you will need to take full responsibility when using this information. You need to ensure that you understand and agree that by doing so Swindon Borough Council are not responsible or liable for any claim, loss or damage arising from its use. 
 
Swindon Borough Council are not responsible for resolving any issues you may have with providers listed on the Children's Marketplace. You should attempt to resolve any issues you have with a provider with them directly, their regulatory body or the appropriate Ombudsman. However we are interested in your feedback on providers listed, you may inform us via the “Feedback” option on the web-site .

The Swindon Borough Council cannot be held responsible for the content of any external site linked to from the Children's Marketplace.

In addition, the following provisions, which are contained within the web-site, or the related web-site mycaremysupport.co.uk, are incorporated into these Terms of Use:-

Disclaimer: Swindon Borough Council does not accept any liability or responsibility for the accuracy of the information contained in this advert or for the suitability of any of the services described. You must satisfy yourself of a provider’s qualifications, reliability, accreditations and suitability before making use of the services offered, and you will need to take full responsibility when using this information, as no endorsement of the provider is implied. You should obtain professional advice if you are in any doubt.

Using your personal information: Information you may provide (via the ‘call me back’ and/or ‘ask for quote’ enquiry forms) is passed directly to the provider and is not shared with Swindon Borough Council. Only aggregate information about website performance including number of visitors and areas of the site visited is shared with Swindon Borough Council.

Disclaimer:  The information on this website is provided by Swindon Borough Council (“the Council”). Please note that information about other organisations is provided for your convenience; their inclusion does not imply the Council's endorsement of them. The Council makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or suitability of any information, services, or content on this website and shall not be liable for any loss or damage arising from or otherwise in connection with your use of www.mycaremysupport.co.uk or any information, services, or content on www.mycaremysupport.co.uk. The Council reserves the right to delete or amend any information on this website at any time without prior notice.

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